Felix Gaming is a relatively recent addition to the online casino software industry, having only launched in 2017. Despite its inexperience, Felix Gaming has already made its mark by creating innovative and high-quality casino games that have quickly gained notoriety within this competitive space.
Felix Gaming boasts an experienced team of developers and designers dedicated to producing some of the finest casino games. Their specialty is creating slot games; since their inception, they have released several popular titles.
Felix Gaming’s history is one of growth and innovation. When they started, it was still relatively unknown and small but their team had big plans; they got to work creating their first casino game quickly – the ‘Fruity Mania’ slot which quickly gained popularity among players and cemented Felix Gaming’s place on the gaming map.
After the success of ‘Fruity Mania,’ Felix Gaming continued to release high-quality slots games with innovative features and captivating gameplay. Their efforts paid off; today their portfolio boasts over 30 titles – each one more impressive than the last.
- Lines of Magic
- Fruity Mania
- It’s a Joker!
- Sugar Land
Felix Gaming holds a license from the Malta Gaming Authority (MGA), one of the most reliable and strict regulators in online gaming. To earn their approval, online casino operators and game developers must meet an extensive set of standards and criteria related to game fairness, security measures, and responsible gambling – among others.
Felix Gaming is required to submit to regular audits and testing by independent third-party organizations to guarantee its games are fair, with random outcomes. These audits are conducted by companies like iTech Labs and eCOGRA – two highly respected testing agencies within the industry.
Customer support is one of the most critical elements when it comes to customer support. Felix Gaming takes this seriously, providing 24/7 assistance so players can get help whenever they need it – day or night. Their team of knowledgeable agents is on-hand 24/7 to answer queries and resolve problems swiftly and efficiently.
Felix Gaming offers several communication channels for their players to contact their customer support team. Players can get in touch via email, phone, or live chat – which has become a popular and convenient option. Plus, this function is integrated into many of their games so players can conveniently reach the team while enjoying their favorite titles from Felix Gaming.
Felix Gaming takes great care to provide speedy and efficient customer support, usually responding to all inquiries within a few hours. This commitment extends especially to their live chat feature which enables players to get assistance almost immediately.
Quality of Support
Customer support is perhaps the most critical factor when selecting a software provider. Felix Gaming boasts an excellent reputation for providing top-notch customer support, with knowledgeable and professional staff members that can quickly address most issues players encounter. Their reputation speaks for itself!
Felix Gaming is an exciting casino software provider that has made a major impact in the online casino industry within a short amount of time. Its high-quality games, meticulous attention to detail, and commitment to player fairness and security make it one to watch over the coming years.